Troubleshooting Guide
troubleshooting guide

Having trouble using Snapshape?
We hope not, but if you are, here's some helpful information:

Forgot your login information?
Forgot Username
Request a new Password

Having trouble pasting special characters from a Word document?
First paste your Word content into Notepad.  Delete any unusual characters in Notepad, then select your text and copy & paste it into Snapshape.  Most special characters are supported within the Snapshape editor.  (This extra step is being addressed in the new release.)

Having trouble lining up information into columns?
Insert a table on your page (put cursor on the page where you want a table, then click on the table icon).  Specify the number of columns and estimated number of rows (you can add more rows if needed later).  Optional - use the table properties to contol your column widths.

For specific help on using functions within Snapshape
Please refer to our Snapshape Users Guide (requires Adobe Reader).


 

 

 




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